Shipping policy
Welcome to Lab Yeti, your ultimate destination for premium car cleaner sprays! We are committed to providing you with exceptional products and outstanding service. To ensure your complete satisfaction, please read our shipping policy carefully.
1. Order Processing: All orders placed on our website will be processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the following business day. Lab Yeti reserves the right to delay shipment in the case of unforeseen circumstances, but we will do our best to notify you promptly if this occurs.
2. Shipping Methods: We offer a variety of shipping options to meet your needs. During the checkout process, you can choose your preferred shipping method. Lab Yeti currently ships within the United States. We do not ship internationally at this time.
3. Shipping Rates: Shipping rates are calculated based on the weight of your order and the shipping method you select during checkout. You can view the shipping costs before completing your purchase. Lab Yeti may offer free shipping promotions from time to time, so be sure to check our website for any ongoing offers.
4. Estimated Delivery Time: Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information. The estimated delivery time depends on your selected shipping method and your location. Please note that delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.
5. Order Tracking: You can track your order using the provided tracking number in your shipping confirmation email. If you encounter any issues with tracking your order, please contact our customer support team at info@labyeti.com, and we will be happy to assist you.
6. Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. Lab Yeti is not responsible for orders shipped to incorrectly entered addresses. If you need to update your shipping address after placing an order, please contact us immediately at info@labyeti.com.
7. Lost or Damaged Packages: Lab Yeti is not liable for any lost or damaged packages once they have been handed over to the shipping carrier. However, if your order arrives damaged or if you believe it is lost, please contact us within 48 hours of the estimated delivery date, and we will work with the carrier to resolve the issue.
8. Returns Due to Shipping Issues: If your order is returned to us due to an incorrect address or delivery failure, we will contact you to arrange for reshipment. Additional shipping charges may apply.
Contact Us: If you have any questions or concerns about our shipping policy, please don't hesitate to reach out to us at info@labyeti.com. Our customer support team is here to assist you.
Thank you for choosing Lab Yeti for your car cleaning needs. We appreciate your business and look forward to serving you!